Private Consultations

Experience your diamond before committing.

Selecting a fine diamond online demands complete confidence. We recreate the intimacy of a private salon appointment from anywhere in the world, presenting your specific gemstone captured in calibrated studio lighting alongside its official grading report.

The showroom experience, brought to you.

Viewing a diamond in person before buying is completely natural. Our private remote consultations bring the full showroom experience directly to your screen.

Tell us which diamonds or settings you are considering, and our team will record a detailed video walkthrough of your exact stones.

No pressure. Entirely complimentary, with no obligation and guaranteed fixed pricing.

Photographed, not rendered — an oval halo solitaire photographed for a client consultation.

What we cover

Every detail addressed.

The specific gemstone

Never a stock photo or digital render. We film the exact diamond you are evaluating.

The grading report

We provide the official report and explain every grade clearly.

Comparative scale and silhouette

Compare shapes and carat weights side by side to judge their true visual presence.

Precious metal selection

Compare platinum, white gold, yellow gold and rose gold with your chosen stone.

Custom and bespoke commissions

Share your vision and receive candid feedback on design and structural integrity.

Timeline and pricing

Clear milestones and a single guaranteed quote with no hidden fees.

How it works

Five seamless steps, tailored to your timeline.

  1. Share your vision

    Complete the enquiry form with your preferences and key dates.

  2. A specialist responds

    A specialist replies personally within one to two working days.

  3. A curated video presentation

    Receive high-definition footage of the actual jewellery and transparent pricing.

  4. Collaborative review

    Review at your own pace and request further angles or alternatives.

  5. An optional video consultation

    Arrange a private fifteen minute call around your local time zone.

Our promise

Complete pricing transparency.

Every gemstone is selected to meet our uncompromising standard specification, and the initial quote you receive is precisely what appears on your invoice.

Our showroom

Where the collection lives

Our showroom houses an extensive inventory beyond our digital storefront. It is where every client consultation is filmed, so you view authentic physical jewellery rather than stock imagery.

To arrange an in-person viewing, please contact our team.

Certified above one carat

Lab grown diamonds above one carat include an independent IGI grading report.

Made to order

Each piece is handcrafted individually upon order.

Insured delivery

Every shipment is fully insured and tracked.

Contact us for resizing

For made-to-order items, we can arrange a resize within the first year.

Before you book

Common questions

Is there any cost or obligation?

None at all. Consultations are complimentary, with no expectation that you buy.

How long does a consultation take?

Consultations are self-paced. Review and respond whenever it suits your schedule.

Can I request a video call right away?

Yes. Select that option in the enquiry form and we will arrange a fifteen minute call.

What if I do not know what I am looking for yet?

Our specialists will guide you through shapes, proportions and settings step by step.